Sony’s PlayStation Network (PSN) is facing a worldwide outage, leaving PS5 and PS4 players offline and unable to access key services. Here’s a breakdown of the current situation and what you need to know.
Connection Issues for Gamers
Players trying to log in to PSN are met with issues. This disruption prevents access to multiplayer games and some single-player games that require an online connection to start. Thankfully, games that can be played offline are reportedly still functional without problems.
The first signs of the outage began surfacing around 1 AM today. Shortly after, reports flooded online forums and the outage-tracking site Allestörungen. Around 2 AM, the number of complaints spiked significantly, and the network remains down at the time of writing.
Error Messages and Sony’s Status Page
Many users attempting to connect to the PlayStation Network are encountering various error messages, such as:
- “The connection to the server timed out”
- “An error has occurred”
- “PS5 error code WS-116522-7”
The reason for the outage remains unclear, and Sony has yet to provide an official statement. However, the PlayStation Network’s official status page has confirmed the ongoing issues.
Affected Services and Platforms
According to Sony’s status page, the following platforms are affected:
- PS Vita
- PS3
- PS4
- PS5
- Web-based services
The services impacted include:
- Account management
- Games and social features
- PlayStation Video
- PlayStation Store
Interestingly, PlayStation Direct appears to be operating normally, with no reported problems so far.
Error Code WS-116522-7 Explained
The error code WS-116522-7, which many PS5 users are seeing, is related to a system software update failure. While this might give some clues, Sony has not officially addressed the reason behind the widespread outage.
Sony’s Response and Ongoing Efforts
Sony has acknowledged the issue and assured users that they are working to fix it as quickly as possible. Their official message reads:
“You may have difficulty signing in or creating an account for PlayStation Network. We are working to resolve the issue as soon as possible. Thank you for your patience.”
For now, there is no official timeline for when the services will be back to normal. If you’re affected by this, it’s a waiting game, but keep checking the PlayStation Network status page for updates.
